Pochi

I'm a call-center agent of internet provider. There are some interesting thing when talking with our customers.

I supported a Japanese old man. He was not good at internet and computer. He wanted to know about setting the mail software.

I asked him that his e-mail address. He said; My e-mail address is xxxx at mark xxx POCHI xxx POCHI ne POCHI jp. He wanted to say "xxxx@xxx.xxx.ne.jp".

We call dot "." but he call Pochi ".". I wanted to repeat that he called Pochi but I couldn't do that. When I told him "." I said dot. He's never said Pochi after I said dot. I should say Pochi like him.

If he contact us again I'll say Pochi like him.